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Terms and conditions

Terms & Conditions

The following Terms and Conditions apply generally to all the products and packages sold by EVPL. Please ensure you read carefully the Special Terms & Conditions, Your payment to the company confirms acceptance of these terms and conditions.

Bookings / Confirmations

For Booking and confirmation we require the deposits by the client to the company in accordance with the procedure and time framed mentioned below Reservation / Payment Deadlines Charges Reservation amount (Non – Refundable) at the time of Booking 25% of the tour cost 45 Days prior to the departure dates 25% of the tour cost 30 Days prior to the departure dates 100% of the tour cost Full payment must be made in accordance with the procedure slated above. In case of non compliance there to by the client, the company

Reservation / Payment Deadlines Charges
Reservation amount (Non – Refundable) at the time of Booking 25% of the tour cost
45 Days prior to the departure dates 25% of the tour cost
30 Days prior to the departure dates 100% of the tour cost

Full payment must be made in accordance with the procedure slated above. In case of non compliance there to by the client, the company reserves the rights to cancel the tour / booking of the client with subsequent loss of deposit and apply the cancellation charges.

Cancellation Policy
In case of cancellation of tour/travel services due to any avoidable/unavoidable reason/s we must be informed in writing. Cancellation charges would be effective from the date we receive letter in writing and cancellation charges would be as follows:

Cancellations Charges
60 days & prior to arrival 10% of the tour cost
59 days to 30 days prior to arrival 25% of the tour cost
29 days to 15 days prior to arrival 50% of the tour cost
14 days & less, prior to arrival or no show No Refund

Please note - Irrespective of above mentioned cancellations slabs - incase of cancellation of tour / travel services after the booking is made with us - a minimum 10% service charges would be applicable.

In case you cancel the trip after commencement refund would be restricted to a limited amount that too would depend on the amount that we would be able to recover from the hoteliers we patronize. For unused hotel accommodation, chartered transportation and missed meals etc. we do not bear any responsibility to refund.

In case of special train journey (like Palace on Wheels, Royal Rajasthan on Wheels, Deccan Odyssey, Golden Chariot, Indian Maharaja & Maharajas Express) - a separate cancellation policy is applicable (which would be advised when required).

Please note that if the booking made during high peak season / Festival season is/are cancelled, due to whatsoever reason, no refund would be made for said cancellation.

Check in & Check out:
Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night.

Check-Out Timings: 1000 - 1200 Hours   
Late check-outs are available on request and subject to availability / Payment

EVPL rates are based on the prevailing rates, if there are any hikes in entrance fees of monuments/museums, taxes, fuel cost or guide charges by the Govt. of India, the same would be charged as extra.

EVPL shall not be responsible for any delay or change in programme or expenses incurred or special / consequential loss, injury and damage - directly or indirectly - due to natural hazards, flight cancellations, accident, breakdown of machinery or equipments, breakdown of transport, weather, sickness, landslides, political closures, acts of God, perils incident to the sea, floods, fire, acts of Government or any other authorities, wars, civil disturbances, riots, theft, pilferage, epidemics, quarantines, medical or custom department regulations, defaults, or any other causes beyond our control or any untoward incidents or any such causes whatsoever including any liability or extra expenses sustained by the Clients. Further, the Clients shall be liable for the liability or extra expenses incurred by him / her as a result of the forgoing causes.

EVPL
shall not be responsible and shall not accept any liability towards the Clients or his/her legal representative for any loss of property or damages resulting from death or injuries including loss of services which the Clients may sustain on account of act, negligence or default by any transportation Company, hotel agents or any other body of persons, its agents or service providers providing such services or facilities or arising out of or while engaged in any tour, means of transportation or other services, whether due to ownership, maintenance , use, operation or control of any automobile, bicycle, boat, motor, or other vehicle in common carrier or otherwise and whether due to its or there negligence or otherwise or regardless of how caused. Clients using sporting equipment, bicycles, sailing boats, scuba diving gear, hired or supplied by hotels or rental bodies shall do so at their own risk.

All disputes arising in connection with this Agreement shall be referred to an Arbitrator to be appointed by EVPL. All such disputes shall be subject to the jurisdiction of Jaipur Court only.